Last updated: February 2026

At Hamilton Appliance Repair, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you contact us or request service, we may collect:

Name
Phone number
Email address
Service address
Details about your appliance and the issue you're experiencing

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Pages visited and time spent on our site
Referring website
Device information

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and service requests
Schedule and provide appliance repair services
Communicate with you about your service appointment
Improve our website and services
Send follow-up communications (with your consent)
Comply with legal obligations

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:

Secure data storage
Limited access to personal information
Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service providers: We may share information with trusted third parties who assist us in operating our website or conducting our business
Legal requirements: We may disclose information when required by law or to protect our rights
Business transfers: If our business is sold or merged, your information may be transferred to the new owner

5. Third-Party Services

Our website may use third-party services such as analytics tools. These services may collect information about your use of our website. We encourage you to review the privacy policies of any third-party services.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you
Correction: You can request that we correct inaccurate information
Deletion: You can request that we delete your personal information, subject to certain exceptions
Opt-out: You can opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: 647-697-6629